Driving successful e-commerce: DVT and Algolia form strategic partnership

Thursday, 29 February 2024 11:27
Driving successful e-commerce: DVT and Algolia form strategic partnership

From Left: DVT CMO Karl Fischer and Algolia Enterprise Account Executive Valérie Waterschoot

DVT, a global software and data engineering company and Dynamic Technologies group company, has established a strategic partnership with Algolia, a global API-First AI Search platform.

Algolia AI Search delivers superior conversions and increased revenue at enterprise scale for huge production workloads. It uses advanced Large Language Models (LLM) – the same technology underpinning ChatGPT and generative AI – and takes this a step further with Algolia’s NeuralHashing™ for hyper-scale, constantly learning from user interactions for better results.

This technology is a breakthrough in search and discovery that promises to revolutionise the way individuals engage with content online or in apps. This innovative technology is a combination of advanced search, personalisation, and artificial intelligence, and is helping to refine and drive increasingly successful e-commerce.

Founded in 2012, Algolia is the world’s only end-to-end AI search and discovery platform and powers 1.75 trillion search requests a year or more than 30 billion a week. Algolia is used by one in six online users and more than 5 million developers a month.

Karl Fischer, CMO at DVT, says, “Our partnership with Algolia reflects DVT's commitment to providing innovative software solutions globally. Through this partnership, DVT enables customers to leverage Algolia's advanced search and AI capabilities to achieve dramatically improved sales in the digital channel, while also improving their customers’ experience.”

DVT hosted an Insights Webinar with Valerie Waterschoot, Algolia enterprise account executive, at the end of 2023. In the webinar, Waterschoot noted the vital importance of search functionality in e-commerce platforms, emphasising how effective search capabilities are fundamental to a seamless user experience, directly influencing customer satisfaction and retention. She also discussed the rising consumer expectations for personalised omnichannel experiences, underlining the necessity for businesses to adapt swiftly in response.

A standout point from the webinar was that users utilising search features are three times more likely to convert than those who don't. This statistic underpins the crucial role of advanced search technology in boosting e-commerce sales. Waterschoot noted that Algolia's approach to search solutions focuses on speed, accuracy, and relevance, with user-centric search algorithms significantly enhancing online shopping experiences.

Watch the Full Webinar on YouTube