Dudzai Mudenha is the Salesforce Practice Lead at CloudSmiths, a Dynamic Technologies group company and a valued Salesforce partner. Mudenha’s role at CloudSmiths includes helping the team deliver great Salesforce solutions for CloudSmiths’ clients and ensuring that every team member has the tools and guidance they need to grow and succeed. She says, “I’m a bit of a coach, a bit of a strategist, and always ready to jump in wherever I can add value. I love that I get to work with an amazing team of developers, consultants, analysts and architects who make a real difference to our clients.”
Mudenha adds, “Our partnership with Salesforce is key to what we do. Because we’re so closely connected to Salesforce, we get access to the latest features, resources and support, which allows us to offer up-to-date, tailored solutions. For clients, this means faster problem-solving, deeper insights, and confidence that they’re getting the best out of their Salesforce investment.”
She explains that the partnership works well because together they create solutions that are both innovative and practical. “It comes down to shared goals and mutual trust. We understand our clients’ industries and unique challenges, while Salesforce brings cutting-edge tech.”
Mudenha has been with CloudSmiths for several years. She started as a Senior Consultant, and says that from there, things just took off! “Over time, my role shifted from being hands-on with clients to leading the Salesforce practice, which has given me a whole new perspective. It’s an incredible journey and I’m constantly learning and growing alongside a team that inspires me every day.”
Working at CloudSmiths has pushed Mudenha to up her game. It’s a fast-paced, client-centred environment, so she has learned to be both adaptable and strategic. “Every day here has strengthened my Salesforce expertise, and it has made me a better leader. The balance of technical depth and the big-picture perspective is something I really value.”
Her biggest challenge is juggling multiple projects with different client needs, but that also keeps it interesting. The reward, she says, is seeing what the impact is of what she does, whether it’s a client breakthrough with the team or a team member reaching new heights. “Those moments make it all worthwhile.”.
It helps that CloudSmiths believes in supporting their employees. Mudenha says, “CloudSmiths invests in us. There’s always training, certifications, and the chance to attend Salesforce events, which keep us learning and growing. And on the personal side, they encourage a healthy work-life balance, which I really appreciate.”
Mudenha says the Dynamic Technologies’ culture of diversity by inclusion means that everyone feels they belong and that their ideas count. “It’s not just about numbers; it’s about creating an environment where different perspectives are respected and valued. That kind of culture brings out the best in people and leads to more creative and effective solutions.”
She adds, “Inclusion is at the heart of innovation. When people feel comfortable sharing their ideas, they’re more engaged and inspired. In our industry, that’s critical. It’s what helps us think outside the box and come up with truly great solutions.”
Mudenha has advice for young people, particularly women, looking to enter the ICT space. “Don’t be afraid to speak up and take on challenges. The tech industry needs different perspectives, and your voice really does matter. Also, find mentors and build a support network. For women especially, having people who encourage you makes a huge difference.”
She’s a great believer in pushing yourself and not accepting limitations without question. “Growth begins at the end of your comfort zone. I think it’s so important to keep challenging yourself and push your boundaries. This mindset keeps me motivated and helps me inspire my team to take on new challenges too.”